Today in bike store happenings: 

 

A customer and her father have asked me to show them our bike carrier racks. I have ascertained from the customer that she wants a good, basic rack on which to carry her things for school. She has her bike with her. I have shown them our basic, everyday rack—the one we put on 90% of the commuter bikes we sell. 

 

ME: That's a good basic rack.

HER: Can I put a milk crate on it? 

ME: Sure you can—it'll be heavy, but if that's what you want, you can use bungee cords to attach it, or some people bolt them on. 

FATHER: But will it fit on her bike? 

ME: Looking at bike, which is a standard 700-C-wheeled commuter Oh yeah. We install about a billion of these on bikes just like this. You can leave it with us—there's a $10 installation fee—or you can install it yourself. 

FATHER: Is this the hardware? How does it fit?

ME: showing him It mounts here and here, above the axle, and then it bolts to the frame here.

FATHER: Are you sure it's going to fit? 

ME: Yep. Like I said, we install about a billion of these on bikes justs like this. 

FATHER: It's not going to sit too low? 

ME: Holding the rack where it will sit No, it will be fine. Look, it will sit just about here. 

FATHER: Can you ask one of the techs, please?

ME: Looking at my manager, who is 3 feet away Wil, is this rack gonna fit this bike? 

WIL: Glancing up from whatever he was doing. She just told you man, yes, it's gonna fit. 

FATHER: Thank you so much for translating that for me. I couldn't have understood her. 

WIL: Well, she was pretty clear, but it seemed like you were having a hard time. 

FATHER: Thank you. 

Later on, while he's paying for the rack:

FATHER: I didn't mean to offend you. I just wanted to be sure it would fit. 

ME: Oh, geez man, I understand. You just wanted to be sure. How could you know that I might know what I'm talking about? 

FATHER: Well, it's just that I wanted to be sure. 

ME: Deciding that forcing the issue will do no good.  Like I said, it's a standard rack, made for this type of bike. I think it'll work pretty well. Here's your change. Have a good one. 

~Exeunt CUSTOMER and FATHER~

 

* This is what Wil and I agreed, when I told him the customer hadn't wanted to offend me. I mean, why would I be offended when this is a known, historical truth? 

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